Abstract

Given the continually increasing amount of commercial Cloud services in the market, evaluation of different services plays a significant role in cost-benefit analysis or decision making for choosing Cloud Computing. In particular, employing suitable metrics is essential in evaluation implementations. However, to the best of our knowledge, there is not any systematic discussion about metrics for evaluating Cloud services. By using the method of Systematic Literature Review (SLR), we have collected the de facto metrics adopted in the existing Cloud services evaluation work. The collected metrics were arranged following different Cloud service features to be evaluated, which essentially constructed an evaluation metrics catalogue, as shown in this paper. This metrics catalogue can be used to facilitate the future practice and research in the area of Cloud services evaluation. Moreover, considering metrics selection is a prerequisite of benchmark selection in evaluation implementations, this work also supplements the existing research in benchmarking the commercial Cloud services.