Abstract

We formulate a model for locating multiple-server, congestible facilities. Locations of these facilities maximize total expected demand attended over the region. The effective demand at each node is elastic to the travel time to the facility, and to the congestion at that facility. The facilities to be located are fixed, so customers travel to them in order to receive service or goods, and the demand curves at each demand node (which depend on the travel time and the queue length at the facility), are known. We propose a heuristic for the resulting integer, nonlinear formulation, and provide computational experience.