Abstract

This quantitative study proposes and validates the Hybrid force model by analysing the challenges and opportunities in online education during COVID-19 through an online survey from students and teachers of Indian higher education institutions. The proposed model considers the learner as a system of study and talks about the amalgamation of knowledge, human force (teacher) and technological force for better online learning opportunities and experience. The results show Google Meet, Zoom and Microsoft Team as the main online platforms for imparting the classes while almost 80% of the students prefer a non-traditional teaching method (online and hybrid). The results highlight that more than 88% of the students prefer to have a personal teaching assistant in their learning trajectory.