Abstract

Introduction: With the passage of time, health care has been characterized by practices that are lacking in professional ethics, whose foundations of the problem seem to be copious and with dissimilar characteristics, Jean Watson's theory of humanized care provides us with a way of treating the problem. Objective: to describe the cornerstones of Jean Watson's work, and to provide an application proposal that responds to the current needs of humanization of care and health care of the Chilean population. Methodology: Descriptive-analytical article, which was organized in two stages, in the first of them a descriptive review was carried out including books, scientific productions, interviews, audiovisual material and was complemented with a review of the state of the art in the database Web of Science, and in a second stage a proposal of theoretical application that allows the approach of humanized care is presented. Conclusions: it was possible to describe the transversal elements of Jean Watson's work, which bases the proposal to generate norms or protocols where a standardization of the humanization of human care is developed, the results of which are asses-sed through humanized care indicators.