Abstract

The primary aim of this research study was to design a questionnaire that measures expectations towards online education for university students during the COVID-19 pandemic. Due to the COVID-19 pandemic, university authorities faced the challenge of providing online training programs that were specifically adapted to meet student expectations. In total, 8265 students (4627 women) from a Chilean university participated in the study. The mean age was 21.53 years (SD = 2.87) and 33.1% of the students were in their first academic year. A questionnaire was designed based on a scientific literature review and was validated by expert judgment. Validation estimates with exploratory and confirmatory factor analyses were performed. The results showed an adequate fit and a model with six derived factors in a hierarchical solution. Internal consistency coefficients were adequate. In conclusion, the virtual education expectations questionnaire for university students is valid and reliable for Chilean higher education.