El rol de la inteligencia emocional y del conflicto trabajo-familia en la satisfacción laboral, el desempeño percibido y la intención de abandono de los docentes

Cristian A. Delgado-Bello; Marcelo R. Avalos-Tejeda; Orlando F. Gahona-Flores

Abstract

This research study examines the relationships between emotional intelligence (EI), work-family conflict (WFC), job satisfaction (JS), performance (P), and turnover intention (TI) in teachers working at semi-private primary education schools from the city of Antofagasta (Chile). There were 140 teachers (81% females) selected through non-probability convenience sampling. The present study used a quantitative approach validated by self-response questionnaires. Data analyses were performed using the structural equations two-stage method. The results indicate that the model proposed here can accurately explain teacher performance, job satisfaction, and turnover intention. It is concluded that emotional intelligence plays an important role in teacher job satisfaction and performance.

Más información

Título según SCOPUS: The role of emotional intelligence and work-family conflict in teacher job satisfaction, perceived performance, and turnover
Título según SCIELO: El rol de la inteligencia emocional y del conflicto trabajo-familia en la satisfacción laboral, el desempeño percibido y la intención de abandono de los docentes
Título de la Revista: Informacion Tecnologica
Volumen: 32
Número: 1
Editorial: Centro de Informacion Tecnologica
Fecha de publicación: 2021
Página final: 178
Idioma: Spanish
DOI:

10.4067/S0718-07642021000100169

Notas: SCIELO, SCOPUS