Abstract

Introduction/Objective: Employee engagement is a complex and multifaceted concept that integrates dimensions such as commitment, motivation, and the emotional connection an employee develops with their work and organization. This study aims to explore the trends and factors influencing employee engagement in the current context Methodology: A systematic mapping was conducted in the Scopus database to identify and analyse empirical and review studies related to employee engagement. The literature search focused on studies published between 2018 and 2022, with 308 documents used for the study. Rigorous inclusion and exclusion criteria, based on predefined parameters, were applied to ensure the relevance and quality of the selected studies. Results: The bibliometric analysis reveals a growing interest in research on employee engagement, with notable scientific production in various countries and key authors in the field. Factors such as organizational support, job satisfaction, and work-life balance have been identified as significant influences on employee engagement. Additionally, the evolution of engagement has highlighted its importance in human resource management and organizational culture, as well as the influence of technology and work flexibility in its modern definition. Conclusions: Employee engagement in the modern era transcends limited views to individual roles or economic benefits, encompassing elements that form an enriching work experience aligned with a collective purpose. This holistic approach is crucial for driving productivity, innovation, and talent retention in a competitive market, laying the foundations for an agile and future-ready organizational culture. Future research should further explore the dimensions of engagement and its impact on organizational performance.