Abstract

Since few articles address risk issues related to solid waste management, although it is evident that waste management is not immune to risks, the present research aims to analyze the risk management process in programming and loading of solid waste from a company in the steel sector, based on the ISO 31000. Methodologically, the research was supported by a case study, that applied documentary research, direct observation and semi-structured interviews with professionals with extensive experience. As main results, it was observed that the risk identification stage pointed out the “bad segregation or contamination of the waste” as the risk with the greatest potential impact on the operations, since in the event of its occurrence, it may compromise a relevant percentage of the company's revenue with co-products from the sale of solid waste, in addition to environmental impacts through the release of a wide variety of polluting products, endangering human health and biodiversity. As a main conclusion, it is observed that the risk management process applied to the reverse logistics of steel residues has the ability to organize proactive actions so that risks are identified, analyzed and evaluated, minimizing their occurrence and promoting risk mitigation actions.