Abstract

In recent years, students have been confronted with new technological demands and requirements and have had to devote a significant amount of time to their learning. However, these new academic demands could cause them negative effects such as technostress. Technostress is a disorder that involves a series of responses that affect human behavior and conduct. Based on the Person-Environment Fit Theory, this study aims to determine the existence of technostress in university students and its effect on their individual productivity. For this purpose, an online survey was applied to Chilean university students. The results of the structural equation analysis allow us to conclude that technostress is intensified in students when institutional support is insufficient in a context of high academic demand in the integration of ICT in their curriculum and that the lack of competencies in the use of technological tools increases the levels of technostress and decreases their productivity.