Abstract

In this study an effort is made for developing an efficient system for SSS by integrating together the traditional multi criteria performance evaluation tool DEA with DE algorithm and further with MODE to overcome the inherent drawbacks of DEA. The proposed model is implemented on a hypothetical but realistic automobile industry. The results indicate that the proposed integration of DEA with DE and MODE increases the discriminatory powers of DEA thereby resulting in more realistic outcomes. (C) 2017 Elsevier B.V. All rights reserved.