Assessment of the level of stakeholders' satisfaction with respect to the scope: A methodological proposal for mining projects

León A.G.; Pinto M.S.; Rojas B.H.

Abstract

Traditionally, stakeholders have been underrepresented when defining the scope of a project, generating numerous problems during the execution and implementation of the project. Through this study, a procedure is proposed for helping the project management team to systematically identify and prioritize the involvement of each key stakeholder in mining projects. The procedure provides a tool to assess the level of completeness in defining the scope of the project, considering the stakeholders' needs. With this methodological proposal, decision-makers and project managers will be able to ensure that the requirements and concerns of the stakeholders are properly considered in the early stages of the project, allowing a better level of satisfaction with respect to the desired scope of the project.

Más información

Título según WOS: Assessment of the level of stakeholders' satisfaction with respect to the scope: A methodological proposal for mining projects
Título según SCOPUS: Assessment of the level of stakeholders' satisfaction with respect to the scope: A methodological proposal for mining projects
Título de la Revista: REVISTA DE LA CONSTRUCCION
Volumen: 18
Número: 1
Editorial: PONTIFICIA UNIV CATOLICA CHILE, ESCUELA CONSTRUCCION CIVIL
Fecha de publicación: 2019
Página de inicio: 186
Página final: 200
Idioma: English
DOI:

10.7764/RDLC.18.1.186

Notas: ISI, SCOPUS