Assessment of the level of stakeholders' satisfaction with respect to the scope: A methodological proposal for mining projects
Abstract
Traditionally, stakeholders have been underrepresented when defining the scope of a project, generating numerous problems during the execution and implementation of the project. Through this study, a procedure is proposed for helping the project management team to systematically identify and prioritize the involvement of each key stakeholder in mining projects. The procedure provides a tool to assess the level of completeness in defining the scope of the project, considering the stakeholders' needs. With this methodological proposal, decision-makers and project managers will be able to ensure that the requirements and concerns of the stakeholders are properly considered in the early stages of the project, allowing a better level of satisfaction with respect to the desired scope of the project.
Más información
Título según WOS: | Assessment of the level of stakeholders' satisfaction with respect to the scope: A methodological proposal for mining projects |
Título según SCOPUS: | Assessment of the level of stakeholders' satisfaction with respect to the scope: A methodological proposal for mining projects |
Título de la Revista: | REVISTA DE LA CONSTRUCCION |
Volumen: | 18 |
Número: | 1 |
Editorial: | PONTIFICIA UNIV CATOLICA CHILE, ESCUELA CONSTRUCCION CIVIL |
Fecha de publicación: | 2019 |
Página de inicio: | 186 |
Página final: | 200 |
Idioma: | English |
DOI: |
10.7764/RDLC.18.1.186 |
Notas: | ISI, SCOPUS |