Abstract

Emotion is one of the topics of interest for experts and thinkers from different areas of knowledge. This paper explores different visions of the meaning of emotions and how they depend on the previous experiences of each person. It also incorporates the concept of community as an extension of people because in their interactions with others generate unique moments of expression and reconfiguration of emotions, thoughts and behaviours. The results suggest that the observation of the different interactions of people, such as acts or communication products, contain valuable information to create and implement a system of interactions within a service tuned to the needs and possibilities of relationship within a community.