Abstract

Purpose – The purpose is to show an alternative way of modelling organizations, which derives from coherence idea. Understood this one as the management of the difference between the narrative of decision-making and the actions properly. From this perspective, the value depends on the process of relacional network configuration in the organization, which is accordingly to the configuration between the etwork structure of the organization and its decision-making process. Design/methodology/approach – The approach adopted in the paper is to evaluate the configuration between the network structure of the organization and its decision-making process as Intellectual Capital, through the processes that generate differentiation and cohesion inside an organization and that can be located in the scope of cognitive structures, semantics and schemes of action or interactivity among persons. The method evaluates the coherence degree of relationships among the three scopes previously pointed out. Findings – The exploration of an alternative way of modelling organizations based on a relational optics allows to locate the dynamics of the structure in the coherence that generates the network. Although the cognitive type is the variable that shows the least possibility of change, this does not define the state of the network by itself. In this way the coherence can be improved managing the decisional certainty of the speech and re-configuring the interactivity. Originality/value – In doing so the paper has profound significance for the conceptualization of Cognitive Sciences and organizations models.