Abstract

The article presents the results of a study about Chile’s experience in the creation of Tourism Observatories in regions of Chile, considering two dimensions of study: firstly, regarding the level of performance achieved according to its basal purposes: To monitor tourism activity and generate information to aid decision-making, and secondly, to the way in which they conducted the management of tourism research data, considering management and opening processes. The main problem evidenced in the Observatories of tourism was the constitution, management and diffusion of the data that they had to provide.