Abstract

Introduction: Chile has set challenges in terms of child protection, such as reducing inequality, which implies safeguardingsocial protection from the earliest stages of life.Objective: To understand the perceptions of governmental, administrative and technical actors at the national, regional andHealth Service levels, in relation to the management process in the implementation of the Chile Crece Contigo ComprehensiveChild Protection System.Method: Design: descriptive qualitative, purposive sample, participants were key informants from governmental and clinicalmanagement at the national, regional and health service levels of the Ministries of Social Development, Health and Education.A total of 10 semi-structured in-depth interviews were conducted, thematic type data analysis in stages.Results: The findings in the analyzed speeches revealed the following categories: Management capabilities and leadership,Critical knots in the implementation of the management model, Vision of the social benefits of the policy.Conclusions: It is concluded that it was a complex process of change, where they faced administrative and human capital bar-riers. There were challenges mainly in the management of integrated work with interdisciplinary and intersectoral networks atdifferent levels of action, despite the fact that the essence of social protection policies is to be participatory and inclusive.