Abstract

Nowadays, BIM (Building Information Modeling) has steadily been introduced into the construction industry as a promising methodology for managing projects. Therefore, it is necessary to study the users of its processes. Worldwide, there are already systems that classify companies according to how they use BIM, although only a few studies have been conducted on how individual users are classified. Hence, the present study sought to develop a model that characterized BIM users based on several parameters. The methodology employed defined variables based on a literature review, which experts subsequently validated. These variables made it possible to develop the measurement instrument: a structured questionnaire applied to construction professionals. The necessary parameters for the user characterization model were extracted using the Partial Least Squares (PLS) method. This model met the structural evaluation and measurement criteria, which confirmed that it was valid and reliable. It was found that three main aspects mainly characterized users: (i) their use and command of the software and the methodology, (ii) the experience and degree of adoption of the technology, and (iii) the individual's knowledge of process levels and standardization concerning BIM.