Abstract

During COVID-19 the world experienced an unprecedented educational crisis, where conventional systems based on presence were fractured by long periods of confinement. In order to face this situation, the benefits of the educational digital platforms were used. In this sense, this research aimed to analyze knowledge management strategies through the use of educational digital platforms during periods of social confinement in Mexico, Colombia and Peru. A survey composed of 22 items with a Likert scale was applied to 396 teachers in the period from 01/09/2020 to 15/11/2020. It was concluded that schools had difficulties in connecting to the Internet, lack of electronic devices, lack of information technology skills for the use of educational digital platforms.