Abstract

The e-waste sector is characterised by a rapid growth at global level and therefore involves an area not yet sufficiently investigated in its risk management dimension. This research fills the gap of the absence of a holistic approach to risk identification and assessment in e-waste management, suggesting a new Risk Awareness Indicator (RAI). An integrated Multi-criteria decision analysis (MCDA)-Analytic Hierarchy Process (AHP) is proposed to calculate the new index. Weights and values will be proposed by twenty Big Four's youngest consultants (generation-Z and millennials). For e-waste, cyber risks related to personal data are critical in the collection phase, environmental risks in the transport phase, and financial and economic risks in the processing phase. Recycling scenarios pose less overall risk than landfill alternatives. The results can help policy makers to meet the circular economy targets set at the European Union level by implementing administrative and regulatory simplifications to support recycling supply chains and make them more efficient and resilient after the pandemic disruption. This work focuses on e-waste and the opinion of screenagers consultants, however the methodology used to design the RAI index makes it easy to replicate the analysis to other social settings and other waste supply chains. (C) 2021 Elsevier B.V. All rights reserved.