Abstract

Web Engineering concerns the software development of web applications. A particular type of web systems are those for providing cloud services. In these systems the packaging and delivery sub-process has complexities associated to multiple server configurations and continuing operation of existing services. In this paper we show a detailed procedure for packaging and delivery resulting from a three-phase qualitative approach: first, a case study for eliciting an existing process in a small software house, second an expert judgment approach for improving the existing procedure which its main recommendation was to include containers technology, and, third, a focus group for consolidating a unified view of the improved process.