Abstract

This article presents an analysis of the discourses of students and teachers of a higher education program in occupational therapy in Chile regarding their experiences in the process of implementing a practical training strategy based on telehealth during the COVID-19 pandemic. While recognizing the centrality of actions aimed at overcoming gaps in availability and usability of ICTs, they emphasize the challenge presented by the definition of a new moral order of representation and the consequent reconfiguration of users. The figures of teachers, students, caregivers, and patients as "active users" acquire a tangible meaning in reference to the work they do to write, read and stabilize this new configuration.