Abstract

Advanced analytics have been available to businesses for years and are getting better all the time, but with a few big exceptions most retailers still use very basic tools. They do this even though they understand the advantages that analytics have given their competitors. What is holding them back from more fully embracing analytics? To find out, the authors interviewed 24 global retail executives in the Americas, Europe, and Asia and found that six factors are the primary sticking points. In this article they discuss those six factors and offer retailers some suggestions for how to move forward and profit from what advanced analytics have to offer.