Abstract

In this article we present preliminary results of a project implemented at the Universidad del Bío-Bío (UBB), Concepción campus, that seeks to contribute to increasing the perception of security among users, by using Information and Communication Technologies (ICTs). Currently, community members of the Concepcion campus at UBB show different perceptions of insecurity. Initially, we perform a diagnosis to know what are the insecurity problems that affect the community, and the effects of insecurity on the well-being of the community of the Concepción campus. In this way, we establish the main problems around security and evaluate different ways in which the use of ICTs contributes to improve the insecurity perception. This article reports a mobile application prototype, that allows alerting of possible unsafe events, to be used within the Concepción campus. This application also permits to generate reports of security problems that are perceived at the campus, which allow both application users and university managers to acquire information on the university environment in terms of security.