Abstract

Organizational learning explains the way individuals learn new knowledge within organizations by setting structures, mental maps, values, practices, routines, and frameworks. Accordingly, organizational learning proposes that entities are not only influenced by individual learning processes, but organizations influence the learning of individual members and conserve what has been learned. Although this perspective recognizes the individual as the only entity capable of learning, he must be seen as being part of a larger learning arrangement in which individual knowledge is exchanged and transformed.