His research and teaching interests focus on managing and service process, with particular focus on understanding and managing service processes.

He has over 20 years of teaching experience at several institutions, and have a taught a broad range of subjects, including a large amount of service teaching, in areas as diverse as Marketing for Hospitality, Basic Administration for Restaurant, Service Quality in Enterprise of Tourism and Tourism and New Technologies.

1991 – 1998 Professor of Tourism People Help People Secondary School
1998 – Today Hospitality Business Administration Hospitality Escuela de
Administración Hotelera – Inacap Chile
1998 – Today Professor Marketing in Tourism Escuela de Turismo Universidad
Tecnológica de Chile
1998 – Today Professor of Food and Beverage Cost Escuela de
Gastronomía Universidad Tecnológica de Chile.
2003 – Today Professor of Hospitality and Restaurant Management Instituto
de Turismo Universidad Austral de Chile