Juan Carlos Ferrer Ortiz
Full Professor
PONTIFICIA UNIVERSIDAD CATÓLICA DE CHILE
Santiago, Chile
Optimization of pricing policies and inventories; composition and pricing of packages of products and services; optimal allocation of workforce shifts; and route optimization using geo-referenced information.
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Industrial Engineer Degree with Major in Computer Science, PONTIFICIA UNIVERSIDAD CATOLICA DE CHILE. Chile, 1995
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M.Sc. in Engineering with Major in Management, PONTIFICIA UNIVERSIDAD CATOLICA DE CHILE. Chile, 1995
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Ph.D. in Management, MASSACHUSETTS INSTITUTE OF TECHNOLOGY. Estados Unidos, 2002
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Associate Professor Full Time
PONTIFICIA UNIVERSIDAD CATOLICA DE CHILE
Ingeniería
Santiago, Chile
2007 - 2016
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Associate Dean Full Time
PONTIFICIA UNIVERSIDAD CATOLICA DE CHILE
Ingeniería
Santiago, Chile
2010 - 2016
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Assistant Professor Full Time
PONTIFICIA UNIVERSIDAD CATOLICA DE CHILE
Ingeniería
Santiago, Chile
2002 - 2007
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Instructor Professor Full Time
PONTIFICIA UNIVERSIDAD CATOLICA DE CHILE
Ingeniería
Santiago, Chile
1995 - 2002
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Research Affiliate Part Time
MASSACHUSETTS INSTITUTE OF TECHNOLOGY
Cambridge, Estados Unidos
2010 - 2011
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Visiting Scholar Full Time
MASSACHUSETTS INSTITUTE OF TECHNOLOGY
Cambridge, MA, Estados Unidos
2009 - 2010
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Visiting Professor Full Time
MASSACHUSETTS INSTITUTE OF TECHNOLOGY
Cambridge, MA, Estados Unidos
2015 - 2015
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Vice Dean Full Time
PONTIFICIA UNIVERSIDAD CATOLICA DE CHILE
Ingeniería
Santiago, Chile
2013 - 2016
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Full Professor Full Time
PONTIFICIA UNIVERSIDAD CATOLICA DE CHILE
Ingeniería
Santiago, Chile
2016 - A la fecha
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Analyst Full Time
Sonda S.A.
Chile
1993 - 1993
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Developer Full Time
HP – AT&T – IBM – Enron – Citigroup
Cambridge, MA, Estados Unidos
1998 - 2002
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Presidente del Directorio Part Time
Pricing SpA
Santiago, Chile
2014 - A la fecha
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Presidente del Directorio Part Time
Shift SpA
Santiago, Chile
2014 - A la fecha
Professor Ferrer has taught nearly 4,000 students, in undergraduate and graduate programs at PUC, and also in the M.B.A. program in the Sloan School of Management at M.I.T.
He has been the thesis advisor for 18 undergraduates, 20 Master’s level graduate students, and three doctoral students.
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Best Student in Computer Science Award
PONTIFICIA UNIVERSIDAD CATOLICA DE CHILE
Chile, 1995
Best student award in Computer Science, Class 1995
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Ismael Valdes Valdes award
Chilean Institute of Engineers
Chile, 1996
Ismael Valdes Valdes award, from the Chilean Institute of Engineers for his “moral conditions and his aptitudes to organize and lead”.
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Fullbright scholarship
Bureau of Educational and Cultural Affairs
Estados Unidos, 1998
Fulbright scholarship for doctoral studies in the United States. 1998-2000
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“Presidente de la República” scholarship
MIDEPLAN
Chile, 1998
“Presidente de la República” scholarship from MIDEPLAN for doctoral studies in the United States. 1998-2001
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Best Teaching Award
PONTIFICIA UNIVERSIDAD CATOLICA DE CHILE
Chile, 2009
Best Teaching Award, Engineering School, P.U.C. Chile, in 2004, 2007, 2008 and 2009.
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Dictuc Annual Award
DICTUC S.A
Chile, 2012
Excellence in applied project with industry (SHIFT UC)
Managing customer experiences: Perspectives on the temporal aspects of service encounters |